Only paid Hotmail accounts work correctly with Microsoft Outlook Express. Outlook 2003 and Outlook 2007 can use the Outlook Connector to access a free Hotmail account.After you configure Microsoft Outlook Express or Microsoft Outlook to access you...After you configure Microsoft Outlook Express or Microsoft Outlook to access your Hotmail account, you receive the following error message when you try to download your Hotmail folders or when you try to send and receive e-mail messages:
Unknown Error
If you click Details, the following error details appear:
HTTPMAIL: 10:09:18 [rx]
HTTPMAIL: 10:09:18 [rx]
HTTP/1.1 402 Access to Hotmail via Outlook & Outlook Express now requires a subscription. Please sign up at http://join.msn.com/hotmailplus/overview If you are running Outlook Express on a Microsoft Windows XP Service Pack 2 (SP2)-based computer, you receive the following error message:
Could not connect to Hotmail as username@hotmail.com.
Could not connect to Hotmail as username@hotmail.com.
Hotmail no longer allows email access via Outlook Express for free Hotmail/MSN accounts.
To resolve this issue
- Use Method 1 for Outlook Express.
- Use Method 2 for Outlook 2003 and for Outlook 2007.
Method 1: Use Windows Live Mail instead of Outlook Express
Windows Live Mail is an e-mail program that you install on your computer. Windows Live Mail stores messages on your computer. This means that you can access, read, and compose e-mail messages even when you are not connected to the Internet. After you connect, Windows Live Mail will send and receive messages and update your accounts. WindowsLive Mail works with popular Web-based e-mail services such as Hotmail, AOL mail, Google mail, and Yahoo! mail. Windows Live Mail is built to automatically configure many popular e-mail services. To install Windows Live Mail, visit the following Microsoft Web site:http://get.live.com/wlmail/overview
Method 2: Use Outlook 2003 and Outlook 2007 together with the Outlook Connector
- Exit Outlook.
- Download and install the Outlook Connector
- When prompted to open or save the file, click Open.
- When prompted to run the software, click Run.
You may see a security prompt, depending on which operating system or Web browser you use. If you see such a dialog box, you must click the option to continue with the installation.
5. Follow the instructions on your screen to complete the installation.
6.The next time you start Outlook, you are prompted to configure the Outlook Connector. Enter the following information:
and Click OK.
6.The next time you start Outlook, you are prompted to configure the Outlook Connector. Enter the following information:
and Click OK.
- Your e-mail address
- Your password
- Your name as you want it to appear in the receiver's Inbox
Synchronize you mail Click on send/receive
Add an additional Windows Live Hotmail account
- On the Outlook Connector menu, click Add a New Account.
( Note:- The Outlook Connector menu only appears if the Outlook Connector is installed.) - Enter the following information:
- Your e-mail address
- Your password
- Your name as you want it to appear in the receiver's Inbox
- Click OK.
- A dialog box appears to notify you that you must exit and restart Outlook to see the new account. Click OK.
Remove a Windows Live Hotmail account
Follow the instructions for the version of Office Outlook you are using.
Office Outlook 2007
- On the Tools menu, click Account Settings.
On the E-mail tab, click the Windows Live Hotmail account you want to remove. - Click Remove.
- Click Yes to confirm that you want to remove the account.
- Click Close.
Office Outlook 2003
- On the Tools menu, click E-mail Accounts.
- Select View or change existing e-mail accounts, and then click Next.
- On the E-mail tab, click the Windows Live Hotmail account, and then click Remove.
- Click Yes to confirm that you want to remove the account.
- Click Finish.
Update a Windows Live Hotmail account password
If you change your Windows Live Hotmail account password, you must also update the information in Outlook. You first change your password at the Windows Live Hotmail Web site, and then you update the password that is saved in Outlook.
Follow the instructions for the version of Office Outlook you are using.
Follow the instructions for the version of Office Outlook you are using.
Office Outlook 2007
- On the Tools menu, click Account Settings.
- On the E-mail tab, click the Windows Live Hotmail account you want to update.
- Click Change.
- On the E-mail tab, click the Windows Live Hotmail account, and then click Change.
- In the Password box, type your new password.
- Click OK.
- On the Account Settings dialog box, click Close.
Office Outlook 2003
- On the Tools menu, click E-mail Accounts.
- Select View or change existing e-mail accounts, and then click Next.
- On the E-mail tab, click the Windows Live Hotmail account, and then click Change.
- In the Password box, type your new password.
- Click OK.
- On the E-mail Accounts dialog box, click Finish.
To remove Outlookconnector:
- On the Start menu, point to Settings and then click Control Panel.
- Double-click Add/Remove Programs.
- In the list of currently installed programs, select Microsoft Office Outlook Connector and then click Remove or Add/Remove.
- If a dialog box appears, follow the instructions to remove the program.
- Click Yes or OK to confirm that you want to remove the program.
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